Tuesday, June 20, 2006
An Update!
Readers of my Fraught Friday post would've noticed that I intended to take the matter of tastelessness a bit further. Well I did, and have received a reply from Coles from whom I purchased the Potato, Leek & Gorgonzola Anolini
Here is my complaint and reply.
Message: Last Friday I purchased a box of ..... .. .... gourmet Potato, Leek & Gorgonzola Anolini from your Balaclava store. When I cooked them, I noticed no leek or gorgonzola flavour whatsoever. I checked the ingredient list and they gave the leek content at 1.5% and the gorganzola at 0.4% content. I defy anyone to be able to taste these flavours in the product in such miniscule amounts. It is misleading to advertise a product with certain flavours and to not be able to taste them, and I hope you will take this up with the manufacturer. This pasta would have been better off described as ricotta and potato anolini as that is what could be tasted.Thank you for your attention to this matter,
Regards.
Dear Neil,
Thank you for your internet contact and for your comments.
Your comments have been noted and forward to the supplier, who i have requested them to make contact with them.
Thank you taking the time to write to us, we look forward in being of better service to you the future.
Yours Sincerely
Corinna JessupCUSTOMER CARE AGENTCUSTOMER CARE
Well it's a start, though I'm not too crazy about Corinna's grammer. In the mean time I thought I would show you the list of ingredients and see what you fellow bloggers might come up with as an alternative name for this product.
POTATO, LEEK & GORGONZOLA ANOLINI
INGREDIENTS:
Durum wheat semolina, ricotta cheese (whey, milk, salt, food acid 260) l, water, potato flakes (potato, monoglycerides, sodium acid pyrophosphate, sodium metabisulphite, citric acid), breadcrumbs (wheat flour, yeast, rye flour, rye meal, vegetable fibre (soy, wheat, oat), gluten, soy flour, vinegar, semolina, sugar, emulsifiers (481, 472(e), 471), sesame seeds, preservative (282), flavour, vitamin (thiamin)l, egg, leek (1.5%), onion, tapioca starch, parmesan cheese (milk, salt, starter cultures, rennet), gorgonzola cheese (0.4%) (milk, salt, starter cultures, rennet, mould), salt herbs, spice.
Here is my complaint and reply.
Message: Last Friday I purchased a box of ..... .. .... gourmet Potato, Leek & Gorgonzola Anolini from your Balaclava store. When I cooked them, I noticed no leek or gorgonzola flavour whatsoever. I checked the ingredient list and they gave the leek content at 1.5% and the gorganzola at 0.4% content. I defy anyone to be able to taste these flavours in the product in such miniscule amounts. It is misleading to advertise a product with certain flavours and to not be able to taste them, and I hope you will take this up with the manufacturer. This pasta would have been better off described as ricotta and potato anolini as that is what could be tasted.Thank you for your attention to this matter,
Regards.
Dear Neil,
Thank you for your internet contact and for your comments.
Your comments have been noted and forward to the supplier, who i have requested them to make contact with them.
Thank you taking the time to write to us, we look forward in being of better service to you the future.
Yours Sincerely
Corinna JessupCUSTOMER CARE AGENTCUSTOMER CARE
Well it's a start, though I'm not too crazy about Corinna's grammer. In the mean time I thought I would show you the list of ingredients and see what you fellow bloggers might come up with as an alternative name for this product.
POTATO, LEEK & GORGONZOLA ANOLINI
INGREDIENTS:
Durum wheat semolina, ricotta cheese (whey, milk, salt, food acid 260) l, water, potato flakes (potato, monoglycerides, sodium acid pyrophosphate, sodium metabisulphite, citric acid), breadcrumbs (wheat flour, yeast, rye flour, rye meal, vegetable fibre (soy, wheat, oat), gluten, soy flour, vinegar, semolina, sugar, emulsifiers (481, 472(e), 471), sesame seeds, preservative (282), flavour, vitamin (thiamin)l, egg, leek (1.5%), onion, tapioca starch, parmesan cheese (milk, salt, starter cultures, rennet), gorgonzola cheese (0.4%) (milk, salt, starter cultures, rennet, mould), salt herbs, spice.
8 Comments:
Onya tankedup, you them got them, if you know them what I mean them?
Hi pentacular, I hope they don't think they got rid of me so easily with crap grammer. I feel like a dog with a bone.
what about Whey Gourmet Monoglyceride Spud Semolini. Just put a collectible plastic warrior in it and the kids will bug you to death til you buy it.
Hi reb, rolfcopters. Bah, plastic toys, the bane of every thinking parent.
Wheat Semolina and Acid 260 ~ melts in your mouth! (And also if you get it on your clothing.)
Corinna appears to be either from a foreign country or in an American public grade school. Either way, I look forward of her being of better service to you, future-wise and all.
Hi gigi, too funny!!!
I'm not so sure about the service, but I will be reminding her about this.
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